I’m the father of a typical teenager. It’s the second time I’ve been through the “ringer,” thanks to our older son who is now blasting through his roarin’ twenties. But that’s a completely different parental experience to be used for comedy material at another time.
In my search to understand the youngest member of our cross-generational family unit, I ran across an interesting quote about communications from the Pew Research Center at the University of Michigan. It states:
That last comment grabbed my attention since it pretty much says face-to-face conversation is an outdated practice. Everything important can be said in plain text with abbreviations, CAPS and symbols – correct?
Since my texting, tweeting and instant messaging ability is hampered by uncoordinated thumbs on my phone’s micro keyboard, I’ve already been classified by both our sons as outdated (I’ll still ground them if they dare use the term old). But in my communications, it’s not only easier to simply dial the phone or meet a client face-to-face; it’s more personal and therefore, more productive.
In most cases, I would think you, your co-workers, and clients will agree to disagree with any merits concerning the above researched statement. Not that it’s untrue (unfortunately), but that texting will take the place of face-to-face interaction when today’s teenagers become tomorrow’s movers and shakers.
Why do I feel using that term just made me seem more outdated to my kids than ever before? Maybe they won’t notice if I don’t text, tweet or instant message this article.
While it’s important to understand and use technology, the key to success in team building, networking, sales and customer service includes a personal touch. The idea is to separate yourself from the competition and if everyone is texting – how can YOU do that?
All text messages look alike😦
The answer is still personal conversations and delivering your message – whether face-to-face, through video conferencing or by phone – in a way it is listened to and remembered. Personality still counts and will never be outdated. If you don’t take advantage of yours during important presentations, meetings or as part of a team, you’ll never stand out from the competition.
Personal communication skills give you the edge over cutting edge technology. Here are just some of the benefits:
- Break the ice
- Make a memorable first impression
- Hold listeners attention
- Deliver a message that is remembered
The goal is not to change your message, but to enhance the way it is delivered. Go ahead and let the competition text and hope🙂 makes a difference. Personality-driven conversations will help you separate from the crowd, which is a key to success that will never be outdated.
Dave Schwensen has designed and instructs university courses in communications and presentation skills. He is an author, speaker, trainer, consultant, nationally-recognized comedy coach, and 2015-2016 CILC Pinnacle Award Winner for video conferences. For information about scheduling Dave’s interactive training programs and breakout sessions for your next event, visit www.TalkingForSuccess.com
For Dave’s author page on Amazon.com CLICK HERE.
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